RollingSlots Privacy Policy

At RollingSlots, we respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws. This Privacy Policy explains how we at Rolling Slots collect, use, store, and safeguard your information when you visit our website or play at RollingSlots casino. By registering an account and using our services, you agree to the practices described below.

Who We Are

RollingSlots is operated by GBL Solutions N.V., a company registered in Curaçao (registration No. 155090, Seru Loraweg 17), licensed under the Curaçao Gaming Control Board (licence OGL/2024/589/0556). Payment processing services are provided by our payment agent, Ramtinar Techconsult Limited (Cyprus, HE 412602). When you play at Rolling Slots, we act as the data controller responsible for your personal information, and our partner handles certain payment-related data on our behalf.

Information We Collect

When you use our services, we collect several categories of information necessary to provide you with a secure gaming experience. We gather this data directly from you, automatically through your use of the platform, and sometimes from third parties such as payment providers or identity verification services.

• Registration details, including your name, date of birth, email address, phone number, and country of residence
• Identity verification documents required for KYC checks, such as proof of identity and proof of address
• Financial information related to deposits and withdrawals, including payment method details
• Gameplay data, including bets placed, game history, and bonus activity
• Technical information such as IP address, device type, browser version, and login timestamps
• Communication records from our Live Chat, email, Telegram, or contact form interactions
• Marketing preferences and responses to promotional offers

How We Use Your Data

Our team uses your personal information for legitimate business and legal purposes connected to operating RollingSlots. We never use your data beyond what is reasonably required to run our casino and comply with regulatory obligations.

• We use your data to create and manage your account, including login and login-related security checks when you perform a rollingslots login
• We process your information to verify your identity, prevent fraud, and comply with anti-money-laundering regulations
• We use your details to process deposits and withdrawals, including bank transfer, e-wallets, and cryptocurrency transactions
• We analyze gameplay data to improve our games, loyalty program, and overall platform performance
• We send you information about your rolling slots bonus offers, promotions, and loyalty rewards if you have opted in
• We use data to respond to support requests submitted via Live Chat, email, or our contact form
• We retain records as required by our Curaçao gaming licence and applicable financial regulations

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and analyze traffic. Cookies help us keep you logged in during your rollingslots casino login session, remember your language settings, and understand how players interact with our games. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties strictly for operational, legal, or regulatory purposes.

• Payment processors and our payment agent Ramtinar Techconsult Limited, to complete deposits and withdrawals
• Identity verification providers, to confirm your age and identity during KYC checks
• Regulatory authorities, including the Curaçao Gaming Control Board, when legally required
• Game providers and platform technology partners, to deliver slots, live dealer games, and other content
• Fraud prevention and security services, to detect suspicious activity
• Marketing and analytics partners, where you have given consent

Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our servers use encryption protocols, and access to sensitive data is restricted to authorized personnel only. Despite these safeguards, no method of transmission over the internet is completely secure, and we encourage you to use a strong password and keep your rollingslots login credentials confidential.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with our licensing obligations under Curaçao law. Verification documents, transaction records, and account history may be kept for several years after account closure, as required by applicable regulations.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to honoring these rights wherever applicable.

• You have the right to request access to the personal data we hold about you
• You can ask us to correct inaccurate or incomplete information
• You may request deletion of your data, subject to our legal retention obligations
• You can object to or restrict certain types of processing, including marketing communications
• You may withdraw consent at any time where processing is based on consent
• You can request a copy of your data in a portable format

To exercise any of these rights, please contact us at support@rollingslots.com or kyc@rollingslots.com for verification-related inquiries.

Restricted Jurisdictions

Our services at RollingSlots are not available to residents of certain restricted countries, and we do not knowingly collect data from individuals in jurisdictions where online gambling is prohibited. If you access our platform from a restricted territory, we reserve the right to suspend your account and request additional verification.

Third-Party Links

Our website may contain links to third-party websites, including payment providers and affiliate partners. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective privacy policies.

Children's Privacy

RollingSlots is intended exclusively for individuals who meet the legal age for gambling in their jurisdiction. We do not knowingly collect personal information from minors. If we become aware that we have collected data from an underage individual, we will take immediate steps to delete such information and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please reach out to our support team through Live Chat, available 24/7, email us at support@rollingslots.com, or contact us via Telegram. Our customer support is available in English, German, and French to assist you.